Legal Information

Privacy Policy

Last updated: September 2026

This Privacy Policy explains how annefrench.site ("we", "our", "us") collects, uses, and protects personal information you may provide when using this website. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection law.

1. Who We Are

This website is operated by annefrench.site, an independent informational guide about visiting the Anne Frank House museum in Amsterdam, Netherlands. We are not affiliated with any official museum or government body.

Data Controller: annefrench.site
Address: Keizersgracht 224, 1016 DW Amsterdam, Netherlands
Email: [email protected]

2. What Data We Collect

We only collect personal data that you voluntarily provide to us. This occurs when you submit our contact form:

Data Type	Why We Collect It	Legal Basis (GDPR)
First name & last name	To address you personally in our response	Legitimate interest / Consent
Phone number	To contact you if needed regarding your enquiry	Legitimate interest / Consent
Email address	To respond to your enquiry	Legitimate interest / Consent

We do not collect sensitive personal data, financial data, or data about children (under 16). We do not use tracking cookies, advertising pixels, or behavioural analytics tools.

3. How We Use Your Data

Data submitted through our contact form is used exclusively to:

Respond to your specific enquiry
Follow up if clarification is needed

We do not use your personal data for automated decision-making, profiling, or direct marketing. We will not send you newsletters or promotional emails unless you explicitly request this service.

4. Data Retention

We retain contact form submissions only for as long as necessary to respond to your enquiry and for a reasonable period thereafter in case of follow-up. Data is not retained for longer than 12 months after the enquiry is resolved, unless a longer retention period is required by law.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with trusted service providers who assist us in operating the Site (e.g., web hosting), provided they are contractually obligated to protect your data in accordance with GDPR requirements.

We may disclose your data if required to do so by law, court order, or regulatory authority.

6. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

Right of Access You may request a copy of the personal data we hold about you.

Right to Rectification You may ask us to correct inaccurate or incomplete data.

Right to Erasure You may request deletion of your personal data ("right to be forgotten").

Right to Restriction You may ask us to limit the processing of your data in certain circumstances.

Right to Portability You may request your data in a machine-readable, portable format.

Right to Object You may object to processing based on our legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

7. Cookies and Tracking

This website does not use cookies for tracking, advertising, or analytics purposes. We may use essential session-related browser behaviour (such as scroll position) purely for the functionality of the page. No persistent cookies are set, and no data is transmitted to third-party analytics platforms.

8. Security

We take reasonable technical and organisational measures to protect any personal data you submit from unauthorised access, loss, or misuse. All data transmitted through this website is protected by standard HTTPS encryption.

However, no method of internet transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data through this Site, please contact us immediately and we will delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this Policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address: Keizersgracht 224, 1016 DW Amsterdam, Netherlands
Phone: +31 20 742 8830
Email: [email protected]